Work

Aiku Luxury Hotel
|

IT Operations Manager

Uyo, Akwa Ibom, Nigeria

+2348165150119

Summary

Led comprehensive IT operations for a 3-star hotel, ensuring seamless network connectivity, robust system performance, and secure infrastructure to support daily business functions.

Highlights

Managed full-scope IT infrastructure, including LAN/WAN networks, server systems, and critical business applications, maintaining 99.9% uptime for uninterrupted hotel operations.

Designed and implemented comprehensive CCTV surveillance systems, enhancing property security and guest safety across all hotel premises.

Administered and optimized internet services, ensuring high-speed, reliable connectivity for guests and staff, supporting an average of 150+ daily users.

Provided essential technical support and rapid troubleshooting for all hardware, software, and network issues, resolving 95% of incidents within defined SLAs.

Developed and executed IT security protocols, safeguarding sensitive data and preventing unauthorized access to hotel systems.

Aylward School
|

ICT Director

Summary

Directed all ICT operations and digital learning initiatives for Aylward School, enhancing technological resources and delivering comprehensive support to staff and students.

Highlights

Managed and maintained multiple computer laboratories, ensuring optimal functionality for over 500 students and staff across elementary and middle school levels.

Administered Learning Management Systems (LMS) and smart board technologies, facilitating effective digital instruction and improving educational outcomes.

Designed and implemented school-wide network infrastructure, including LAN setup and wireless connectivity, supporting seamless access to digital resources.

Provided technical leadership and hands-on support for hardware/software troubleshooting, resolving complex IT issues to minimize disruption to learning.

Developed and delivered ICT training programs for staff, increasing digital literacy and efficient use of educational technologies by 30%.

Education

Lens Polytechnic
Offa, Kwara, Nigeria

Computer Software Engineering

3MTT NextGen Program
Uyo, Akwa Ibom, Nigeria

Trainee Program

Artificial Intelligence and Machine Learning

Courses

AI Systems

Data-Driven Technologies

Languages

French

Fluent

English

Fluent

Skills

Network Setup & Administration

LAN, WAN, Network Connectivity, Network Infrastructure.

CCTV Installation & Maintenance

Video Surveillance, Security Systems.

IT Infrastructure Management

System Performance, IT Operations, Digital Infrastructure.

System Troubleshooting & Maintenance

Hardware Support, Software Support, Technical Support.

Learning Management Systems (LMS) Administration

Digital Learning Tools, Educational Technology.

Smart Board & Digital Classroom Support

Interactive Displays, Classroom Technology.

ICT Training & User Support

Technical Training, Help Desk, User Education.

AI/ML Foundations

Artificial Intelligence, Machine Learning, Data-Driven Technologies, AI Systems.